DOCUMENT:Q132828  17-DEC-2000  [win95x]
TITLE   :Selecting Empty CD-ROM Drive for Backup Causes Backup to Hang
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows 95 
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SYMPTOMS
========

When you use the Compare or Restore commands in Windows 95 Backup, Backup may
stop responding, and then you cannot quit the Backup applet.

CAUSE
=====

You selected an empty CD-ROM drive for the backup operation.

RESOLUTION
==========

To quit the Backup applet, press CTL+ALT+DELETE to bring up the Close Program
dialog box. In the Close Program dialog box, click Backup, and then click the
End Task button.

MORE INFORMATION
================

An empty CD-ROM drive can be selected for a backup operation; however, doing so
can eventually cause the Backup applet to stop responding during a compare or
restore operation.

When you first select an empty CD-ROM drive for a backup operation, you receive
an error message. When you cancel the error message, if you do not also deselect
the drive, the drive remains selected during a backup of other drives or files.

Although the backup operation appears to complete successfully, the Backup applet
stops when you try to compare or restore the backup files.


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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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