DOCUMENT:Q135225 17-DEC-2000 [win95x] TITLE :Setting Up Gateway 2000 Aztec Sound Card with Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the support software for a Gateway 2000 Aztech sound card, the installation program displays a message stating that it is restarting Windows 95. The installation program then reports that it can be installed only in Windows 3.1, and restarts the computer. You may also receive an error message concerning the DMA channel used by the sound card. CAUSE ===== The support software for this sound card was designed for Windows 3.1 and fails to correctly identify Windows 95. RESOLUTION ========== The drivers for the sound card should be installed correctly, even though you received the error message stated above. If you received an error message concerning the DMA channel, follow these steps to verify or adjust the DMA setting: 1. In Control Panel, double-click the System icon. 2. On the Device Manager tab, double-click the Sound, Video, And Game Controllers branch. 3. Click the Aztech sound card, and then click Properties. 4. On the Resources tab, check the DMA setting. If you think the setting may be incorrect for the sound card, consult the sound card's documentation for the correct setting. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.