DOCUMENT:Q137982 17-DEC-2000 [win95x] TITLE :Settings for Canon BubbleJet Not Maintained During Upgrade PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade from Windows or Windows for Workgroups version 3.x to Windows 95, the Media Choice and Resolution settings for your Canon BubbleJet printer are not maintained. These settings are returned to their default values. All other non-default settings are maintained. RESOLUTION ========== After you perform the upgrade, change the Media Choice and Resolution settings back to their original values. To do so, follow these steps: 1. Click the Start button, point to Settings, and then click Printers. 2. Use the right mouse button to click the Canon BubbleJet printer, and then click Properties on the menu that appears. 3. Click the Paper tab to modify the Media Choice setting, or the Graphics tab to modify the Resolution setting. 4. After you change the settings, click OK. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.