DOCUMENT:Q150872 31-JUL-2001 [win95x] TITLE :Setup Does Not Run ScanDisk from Windows 3.1 Standard Mode PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:scandisk win95 kbScanDisk ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Windows 95 Setup from Microsoft Windows 3.1 in standard mode, ScanDisk is not invoked. CAUSE ===== Windows 95 Setup cannot start ScanDisk in a virtual machine from Windows 3.1 running in standard mode. RESOLUTION ========== To ensure that Windows 95 Setup invokes ScanDisk, use either of the following methods: - Start Windows 3.1 in 386 enhanced mode, then start Windows 95 Setup - Quit Windows 3.1 and run Windows 95 Setup from MS-DOS. MORE INFORMATION ================ Even though ScanDisk is not invoked by Windows 95 Setup when Setup is run from Windows 3.1 in standard mode, Windows 95 Setup still checks for cross-linked files. Windows 95 can successfully upgrade a computer running Windows 3.1 in standard mode. However, you may experience instability or the inability to run Windows 95 if there is pre-existing file or disk damage. Note that the computer may not be able to run Windows 95 due to hardware limitations if it cannot run Windows 3.1 in 386 enhanced mode. Additional query words: corruption ====================================================================== Keywords : scandisk win95 kbScanDisk Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.