DOCUMENT:Q135814 13-JUN-2001 [win95x] TITLE :Setup Error 943 and 723 Setting Up or Removing Microsoft Plus! PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to install or remove Microsoft Plus! for Windows 95, you may receive the following error messages: Setup Error 943 Your Setup files may be damaged. Try restarting the Setup program. Setup Error 723 The processing of top-level information has failed. Microsoft Plus! for Windows 95 Setup was not completed successfully. CAUSE ===== These error messages can occur if the Setup.stf file in the Program Files\Plus!\Setup folder is damaged or truncated. RESOLUTION ========== To resolve this problem, follow these steps: 1. Delete the Program Files\Plus!\Setup folder. 2. Reinstall Microsoft Plus! ====================================================================== Keywords : win95 kbfaq Technology : kbWin95search kbGamesSearch kbPlusSearch kbWin95 kbPlus95 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.