DOCUMENT:Q132654 17-DEC-2000 [win95x] TITLE :Setup Error Message: You Need to Run Setup from MS-DOS Mode PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Windows 95 Setup from within Windows 95, you may receive the following error message: In order to upgrade this version of Windows, you must run Setup in MS-DOS mode. To do this, click Start, click Shut Down, and choose Restart The Computer In MS-DOS Mode. Then run Setup from the MS-DOS prompt. CAUSE ===== Setup has determined that the Plug and Play BIOS in the computer is no longer supported. Setup cannot disable the Plug and Play BIOS from within Windows 95, so you are prompted to run Setup from MS-DOS mode. RESOLUTION ========== Exit Setup, restart your computer in MS-DOS mode, and then run Setup again. Or, run Setup from an earlier version of Windows (such as Windows version 3.1). MORE INFORMATION ================ You may want to contact your computer manufacturer about obtaining a more recent Plug and Play BIOS that is supported in Windows 95. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.