DOCUMENT:Q159905 23-JUN-1999 [win95x] TITLE :Some Mouse Pointers Disappear After Installing Microsoft Plus! PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Microsoft Plus!, some programs may no longer display non-standard mouse pointers. The mouse pointer may disappear when it is moved over some areas in a program. CAUSE ===== This behavior can occur if the "Show icons using all possible colors" option is enabled. Windows-based programs are responsible for displaying their own mouse pointers; with some combinations of programs and display adapters, this option causes the behavior described above to occur. RESOLUTION ========== Disable the "Show icons using all possible colors" option. To do so, follow these steps: 1. In Control Panel, double-click Display. 2. Click the Plus! tab. 3. Click the "Show icons using all possible colors" check box to clear it. 4. Click OK. When you are prompted to restart the computer, do so. MORE INFORMATION ================ The behavior described in this article has been noted in Microsoft Word, Microsoft Excel, and Windows 95 Help. In Word, the mouse pointer dis- appears in the left margin. In Microsoft Excel, the pointer disappears in a spreadsheet when it would normally appear as a cross. In Help, the pointer disappears over a link when it would normally appear as a hand. ====================================================================== Keywords : Technology : kbGamesSearch kbPlusSearch kbPlus95 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.