DOCUMENT:Q167732 25-MAR-2002 [win95x] TITLE :Stack Fault Creating Shortcut in Spanish OSR2 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:kberrmsg kbui osr2 win95kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== In the Spanish version of Windows 95 OEM Service Release 2 (OSR2) or 2.1, the following error message may occur when you try to create a new shortcut by clicking File, pointing to New, and then clicking Shortcut in Windows Explorer. This program has performed an illegal operation and will be shut down. If you click Details, you receive information similar to: EXPLORER caused a stack error in module SHELL32.DLL at 0137:7fdb5b67 Once this error message is cleared, the process of creating the shortcut may continue successfully. CAUSE ===== There is a problem in the Spanish version of Windows 95 OEM Service Release versions 2 and 2.1 that results in this error. RESOLUTION ========== You can work around this problem by using the following method to create a new shortcut: Use the right mouse button to click the location in which you want to create the new shortcut, point to New on the menu that appears, and then click Shortcut. STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. Additional query words: 95 ====================================================================== Keywords : kberrmsg kbui osr2 win95 kbfixlist Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.