DOCUMENT:Q159763 20-FEB-2002 [win95x] TITLE :Starting an MS-DOS Prompt Restarts Computer in MS-DOS Mode PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:kbenv kbui win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to start an MS-DOS prompt from within Windows 95, Windows 95 may quit, and your computer may restart in MS-DOS mode. CAUSE ===== This behavior can occur if the MS-DOS Mode check box in the Advanced Program Settings dialog box is selected. RESOLUTION ========== To resolve this behavior, follow these steps: 1. Right-click the taskbar, click Properties, and then click the Start Menu Programs tab. 2. Click Advanced, click Programs, right-click MS-DOS Prompt, and then click Properties. 3. On the Program tab, click Advanced, and then click the MS-DOS Mode check box to clear it. 4. Click OK, and then click OK. 5. On the File menu, click Close. STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : kbenv kbui win95 Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.