DOCUMENT:Q135948 31-JUL-2001 [win95x] TITLE :System Agent Reports Error After Running ScanDisk PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:scandisk win95 kbScanDisk ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Plus! for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following message after System Agent runs ScanDisk: Result: One or more drives could not be checked (249) CAUSE ===== This message indicates that a drive could not be checked by ScanDisk because it was locked by another program, or because it was created using the SUBST command. RESOLUTION ========== Make sure that no drive is locked by another program, and then run ScanDisk again. Note that ScanDisk cannot check drives created using the SUBST command. MORE INFORMATION ================ The behavior described in this article can also occur if you have scheduled both ScanDisk and Disk Defragmenter to start when you start Windows 95. Both programs try to lock the drive at the same time instead of one program running after another. Schedule ScanDisk and Disk Defragmenter to run at different times. Additional query words: scandskw SAGE ====================================================================== Keywords : scandisk win95 kbScanDisk Technology : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.