DOCUMENT:Q129777 17-DEC-2000 [win95x] TITLE :System Instabilities Playing .WAV Files PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to play a 16-bit, 44-kHz .WAV file that is stored in uncompressed PCM format, you may experience any of the following problems: - Data corruption. - You may receive "Fatal Exception" errors in various system components. For example, you may receive the following error message: Fatal Exception 0E in VXD VWIN32(01) CAUSE ===== The Hidden Refresh option in your computer's CMOS settings is enabled. When this option is enabled, it can cause the symptoms listed above. RESOLUTION ========== To correct this problem, disable the Hidden Refresh option in your computer's CMOS settings. For information about how to modify settings in your computer's CMOS settings, please contact the computer's manufacturer. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.