DOCUMENT:Q169965 25-JUL-2001 [win95x] TITLE :Toshiba 500CS 500CDT, or 730 Computer Hangs on First Reboot PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:kb3rdparty kbhw kbsetup win95 kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== The first time you boot a new Toshiba 500CS, 500CDT, or 730 laptop computer, you have the option to install Windows 3.1 or Windows 95. If you choose to install Windows 95, Windows 95 Setup may stop responding (hang) on the first reboot. Windows 95 Setup must reboot the computer to finish the installation. CAUSE ===== This behavior can occur if the real-mode drivers for the Xircom IIPS PCMCIA Ethernet card are installed on the computer. RESOLUTION ========== Disable the real-mode drivers by following these steps: 1. Restart the computer. Press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode Command Prompt Only from the Startup menu. 2. At the command prompt, type the following lines, pressing ENTER after each line: " cd windows edit system.ini " (without the quotation marks) 3. Locate and disable any lines that refer to "Tranxit" in the [386enh] section by placing a semicolon (;) at the beginning of the line. For example, disable the following lines: " Drivers added for Tranxit device=c:\tranxit\.386 " (without the quotation marks) 4. Save and then close the System.ini file. 5. Restart your computer normally. MORE INFORMATION ================ For additional information, please contact Toshiba, Inc. ====================================================================== Keywords : kb3rdparty kbhw kbsetup win95 kbHardware Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.