DOCUMENT:Q129390  17-DEC-2000  [win95x]
TITLE   :Toshiba T3100 Screen Is Black After Video Resolution Change
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows 95 
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SYMPTOMS
========

After you change the video resolution on a Toshiba T3100 computer to a
resolution higher than 256 colors, the screen may go black when you restart
Windows 95.

CAUSE
=====

The built-in screen on the Toshiba T3100 computer does not support more than 256
colors. This computer does support 64,000 (16-bit) colors when you use an
external monitor.

RESOLUTION
==========

To correct the problem, follow these steps:

1. Restart the computer.

2. When you see the "Starting Windows 95" message, press the F5 key to start
   Windows 95 in Safe mode.

3. Change the video resolution to 256 colors or less.

4. Restart Windows 95 normally.

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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