DOCUMENT:Q169627 25-JUL-2001 [win95x] TITLE :Use of Keyboard or Mouse During First Boot May Cause Hang PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:kbhw kbsetup win95 kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are installing Windows 95 on an IBM Model 330 computer, using the mouse or keyboard during the first reboot may cause the computer to stop responding (hang). CAUSE ===== The computer's BIOS may need to be updated to work correctly with Windows 95. RESOLUTION ========== Upgrade the BIOS to version 40 or later. For information about updating the BIOS, please contact IBM. For additional information about troubleshooting problems that may occur during the first reboot during Windows 95 Setup, see the following article in the Microsoft Knowledge Base: Q129260 Windows 95 Setup: Description and Troubleshooting Steps ====================================================================== Keywords : kbhw kbsetup win95 kbHardware Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.