DOCUMENT:Q121627 17-DEC-2000 [win95x] TITLE :Using NCR C810 PCI SCSI Adapter on Systems with Phoenix BIOS PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== System performance, especially hard disk performance, decreases dramatically after you install Windows 95. CAUSE ===== The NCR C810 PCI SCSI adapter functions correctly only if it is configured to use IRQ 15. The BIOS setup utility on systems using Phoenix System BIOS version 5.12 or 5.33 allows the PCI SCSI adapter to be configured to use any IRQ in the 7-15 range. If the NCR C810 PCI SCSI adapter is not configured correctly, Windows 95 is forced to use slower real-mode device drivers. RESOLUTION ========== Consult the system manual and change the NCR C810 PCI SCSI adapter IRQ setting to IRQ 15 in the system BIOS setup utility. This enables Windows 95 to use the faster protected-mode device drivers. MORE INFORMATION ================ The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3rdparty protected scuzzy ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.