DOCUMENT:Q136550 17-DEC-2000 [win95x] TITLE :Using the Xerox 4700II Printer with Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== - When you try to print in landscape mode on the Xerox 4700II color printer, you receive portrait output. -or- - You receive the following error message when you print to the Xerox 4700II color printer: ERROR: undefined OFFENDING COMMAND: STACK: CAUSE ===== Windows 95 does not support the Xerox 4700II color printer. The error message stated above occurs if you use the QMS 100 model 30 printer driver with this Xerox printer. RESOLUTION ========== Xerox provides drivers for this printer for previous versions of Windows, but these drivers must be updated to be compatible with Windows 95. You may want to contact Xerox to inquire about the possibility of obtaining updated drivers. MORE INFORMATION ================ The following table lists the Xerox 4700II color printer drivers: Language Driver Name Size Date Version ------------------------------------------------------- PCL-5 4700pcl5.drv 185,867 9/29/93 1.1.0 PostScript X4700ii.drv 246,032 6/8/94 3.56.5 The third-party products discussed in this article are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: wwt ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.