DOCUMENT:Q170618 17-DEC-2000 [win95x] TITLE :Virus Detected in the Suhdlog.dat File PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:kbsetup win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Anti-virus programs may detect a virus in the Suhdlog.dat file. CAUSE ===== Your computer was infected with a master-boot-record (MBR) virus before you installed Windows 95. RESOLUTION ========== To resolve this issue, use one of the following methods: Method 1 -------- Remove the virus from the Suhdlog.dat file with an anti-virus program. NOTE: If the Suhdlog.dat file is damaged when the virus is removed, you cannot use the Uninstall tool to remove Windows 95. For information about how to remove a virus with your anti-virus program, refer to the documentation included with your anti-virus program or contact your anti-virus program's manufacturer. Method 2 -------- NOTE: You cannot use the Uninstall tool to remove Windows 95 when you use this method to remove the virus-infected Suhdlog.dat file. 1. In Control Panel, double-click Add/Remove Programs. 2. On the Install/Uninstall tab, click "Old Windows 3.x/MS-DOS System Files," and then click Add/Remove. If after you remove the "Old Windows 3.x/MS-DOS System Files" component the Suhdlog.dat file is still present, delete the Suhdlog.dat file using the following steps: 1. Click Start, point to Programs, and then click MS-DOS Prompt. 2. type the following lines, pressing ENTER after each line: " cd\ attrib -s -h -r c:\suhdlog.dat del c:\suhdlog.dat " (without the quotation marks) MORE INFORMATION ================ When you upgrade an earlier version of Windows to Windows 95 and you choose to back up the system files during the upgrade, your hard disk's original MBR and partition tables are copied to the Suhdlog.dat file. If your computer is infected with an MBR virus before you install Windows 95, the virus is copied along with the original MBR and partition tables into the Suhdlog.dat file. Even though an anti-virus program removes the virus from your current MBR, if the Suhdlog.dat file contains the virus when you use the Windows 95 Uninstall tool to restore the previous version of Windows and MS-DOS on your computer, the MBR becomes infected again. The virus is not active while it is stored in the Suhdlog.dat file, but anti-virus programs may detect its presence and display a warning. For additional information, please see the following articles in the Microsoft Knowledge Base: Q129972 Description of Computer Viruses Q151667 Description of Windows 95 Files Located in the Root Folder Q138127 How to Uninstall Windows 95 ====================================================================== Keywords : kbsetup win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.