DOCUMENT:Q146632 24-JUL-2001 [win95x] TITLE :Vsndsys.386 Error with Reveal SC400 Revision R Sound Card PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:kberrmsg kbhw kbsound win95 kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the Windows 3.1 drivers for a Reveal SC400 revision R sound card, you may receive a "Vsndsys.386 failed to load" error message when Windows 95 starts. RESOLUTION ========== To correct this problem, follow these steps: 1. Use any text editor (such as Notepad) to open the System.ini file in the Windows folder. 2. Add the following line to the [386Enh] section of the file: Device=Sndsys.386 3. Save the System.ini file and then quit the text editor. 4. In the Windows\System folder, rename the Mssndsys.old file to Mssndsys.vxd. 5. In the Windows\System folder, rename the Vsndsys.386 file to Sndsys.386. 6. Restart your computer. MORE INFORMATION ================ During the installation of the Reveal sound card drivers, you may receive a message stating that the Msmixmgr.dll and Mcicda.drv files will be replaced with older versions. Click Ignore to continue. Reveal released several different sound cards under the SC400 name. Use the information below to determine the revision number of your Reveal sound card. Note that Reveal is no longer in business, support for their products is no longer available from Reveal, and you may be unable to find new drivers for their products. Revision 1 ---------- You can identify the SC400 revision 1 sound card by the installation disks, which are labeled either SC400 revision 1 or v.173. The SC400 revision 1 card can also be identified by its installation folder: C:\Mmpro. This card is similar to the Aztech Multimedia Pro. Revision 2 ---------- You can identify the SC400 revision 2 sound card by the installation disks, which are labeled SC400 revision 2, 1.21, 1.23, or 1.27. The SC400 revision 2 card can also be identified by its install folder: C:\Mmp16p. This card is similar to the Aztech Multimedia Pro 16. Revision 3 ---------- You can identify the SC400 revision 3 sound card by the installation disks, which are labeled SC400 revision 3, MSC400, 1.05, or 1.06. This card is similar to the Aztech Sound Galaxy Nova 16. You can use the Windows 95 driver for the Aztech Sound Galaxy Nova 16 with this card. Revision 4A ----------- You can identify the SC400 revision 4A sound card by the installation disks, which are labeled SC400 revision 4A or MSC400-4A. This card is similar to the Aztech Sound Galaxy Washington 16. You can use the Windows 95 driver for the Aztech Sound Galaxy Washington 16 with this card. Revision 4G ----------- You can identify the SC400 revision 4G sound card by the installation disks, which are labeled SC400 revision 4G. Revision 4R ----------- You can identify the SC400 revision 4R sound card by the installation disks, which have the characters "-4R" in the label title. Reveal is currently working on a Windows 95 driver for this card. ====================================================================== Keywords : kberrmsg kbhw kbsound win95 kbHardware Technology : kbWin95search kbWin95 Version : 95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.