DOCUMENT:Q117431 28-JUL-2001 [win95x] TITLE :Windows 95 Does Not Boot After Running MicroHelp UnInstaller PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 appscomp kbAppCompatibility ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run MicroHelp UnInstaller version 2.0 under Windows 95, your system does not boot. CAUSE ===== UnInstaller searches your system and deletes files associated with a specified application that you want to remove. However, if you run UnInstaller under Windows 95, it leaves the system unbootable. RESOLUTION ========== To correct this problem, reinstall Windows 95. MORE INFORMATION ================ For more information, contact MicroHelp Incorporated. For information about contacting MicroHelp, please see the following article in the Microsoft Knowledge Base: Q60781 Hardware and Software Third-Party Vendor Contact List, L-P UnInstaller is manufactured by MicroHelp Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3rdparty file registry error corrupting corrupted ====================================================================== Keywords : win95 appscomp kbAppCompatibility Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.