DOCUMENT:Q117881 28-JUL-2001 [win95x] TITLE :Windows 95 Err Msg: This Application's Attempt to Get Access... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 appscomp kbAppCompatibility ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows 95, the following error message is displayed Windows This application's attempt to get access to COM has failed because the port is in use by a virtual device. Press a key to continue. where specifies a particular communications port. CAUSE ===== If you install the pen driver that ships with Fractal Design Painter version 1.2, you receive the above error message. RESOLUTION ========== According to Fractal Design Corporation, upgrading to Fractal Design Painter version 2.0 and choosing to use the existing pen drivers during Setup corrects this error. MORE INFORMATION ================ Fractal Design Painter is manufactured by Fractal Design Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: err msg mouse driver tablet com1 com2 com3 com4 penwin penwindows pen windows 3rdparty ====================================================================== Keywords : win95 appscomp kbAppCompatibility Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.