DOCUMENT:Q149258 09-AUG-2001 [win95x] TITLE :Windows 95 Uninstall Does Not Restore Dual-Boot Manager PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:3.5 3.51 4.0 95 OPER/SYS: KEYWORDS:kbenv kberrmsg win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you remove (or uninstall) Windows 95 on a computer that dual-boots with Windows NT, you may receive the following error message when you restart the computer: OS Loader V3.5 (or "OS Loader V4.0") Windows NT could not start because the following file is missing or corrupt: \System32\Ntoskrnl.exe Please reinstall a copy of the above file. CAUSE ===== This behavior can occur if you installed Windows NT after Windows 95. The system configuration and boot partition are both changed when Windows NT is installed. In this case, these changes take place after Windows 95 has saved the uninstall information, and the Windows NT-specific changes are not restored. RESOLUTION ========== To resolve this issue, use either of the following methods: - Run the Windows NT Repair Disk. - Reinstall Windows NT. Additional query words: winnt ====================================================================== Keywords : kbenv kberrmsg win95 Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbWin95search kbZNotKeyword3 Version : 3.5 3.51 4.0 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.