DOCUMENT:Q120824 17-DEC-2000 [win95x] TITLE :Word 2.x for Windows Doesn't Load Files from UNC Path w/Novell PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running Microsoft Word 2.x for Windows, you cannot load files using a universal naming convention (UNC) path specification. CAUSE ===== This problem occurs when you are using the Microsoft Client for NetWare Networks as one of the network clients in Windows 95. Word 2.x for Windows recognizes that NetWare is present and translates the UNC names to the Novell NetWare naming convention, which is incompatible with the Windows 95 method of network communications, the server message block (SMB) data structure. RESOLUTION ========== To correct this problem, either update Word for Windows to version 6.0, or remove the Microsoft Client for NetWare Networks component. Additional query words: 3rdparty 6.00 6.00a 6.0a uninstall transforms changes ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.