DOCUMENT:Q126721 17-DEC-2000 [win95x] TITLE :WTBackup Fails to Create Complete System Backup PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== The WTBackup (version 1.13) tool that is shipped with the Corel SCSI package cannot perform a complete system backup of Windows 95 systems. WTBackup reports that it is unable to back up certain files that are busy. The following files are examples of files that may be listed as being busy: - CAB32.EXE - ADVAPI32.DLL - COMCTL32.DLL - GDI32.DLL - ICM32.DLL - KERNEL32.DLL - LINKINFO.DLL - MPR.DLL - MSNET32.DLL - LANGEXC.NLS CAUSE ===== These are 32-bit files. Windows 95 opens many 32-bit files using extended file handles. Files opened in this manner cannot be recognized in the MS- DOS file system, which WTBackup uses to identify all open files. WTBackup displays the warning because it is unable to access those files opened with extended file handles. STATUS ====== This behavior is caused by new features included with Windows 95. Contact Corel about possible upgrades to the WTBackup tool. MORE INFORMATION ================ WTBackup is manufactured by Corel Systems Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: tape full ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.