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The information in the article applies to:
The "General Windows 95 Setup Questions and Answers" (WW1190) Application
Note contains questions and answers about setting up Windows 95.
You can obtain this Application Note from the following sources:
- Microsoft Download Service (MSDL)
- The Internet (Microsoft anonymous ftp server)
- Microsoft FastTips Technical Library
- Microsoft Product Support Services
For complete information, see the "To Obtain This Application Note" section
at the end of this article.
THE TEXT OF WW1190
Microsoft(R) Product Support Services Application Note (Text File)
WW1190: GENERAL WINDOWS(R) 95 SETUP QUESTIONS AND ANSWERS
Revision Date: 8/95
No Disk Included
The following information applies to Microsoft Windows 95.
INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY
ACCOMPANY THIS DOCUMENT (collectively referred to as an Application
Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR
PURPOSE. The user assumes the entire risk as to the accuracy and
the use of this Application Note. This Application Note may be
copied and distributed subject to the following conditions: 1) All
text must be copied without modification and all pages must be
included; 2) If software is included, all files on the disk(s)
must be copied without modification (the MS-DOS(R) utility
diskcopy is appropriate for this purpose); 3) All components of
this Application Note must be distributed together; and 4) This
Application Note may not be distributed for profit.
Copyright (C) 1995 Microsoft Corporation. All Rights Reserved.
Microsoft, MS-DOS, and Windows are registered trademarks of
Microsoft Corporation.
- Q. How do I make backup copies of my original Windows 95 disks
before I install Windows 95?
A. Windows 95 disks are Distribution Media Format (DMF) disks and
are not compatible with the MS-DOS COPY and DISKCOPY commands.
You cannot create backup copies of the Windows 95 disks.
- Q. What happens if the power fails or if my computer restarts
during Setup?
A. Windows 95 Setup has a feature called Safe Recovery. Depending
on where Setup was interrupted, you may be able to simply turn
your computer off and back on, run Setup again, and choose Safe
Recovery when you are prompted.
- Q. What do I do if Setup stops responding (hangs) while it is
detecting the hardware in my computer?
A. If Setup hangs while it is detecting the hardware in your
computer, turn your computer off and back on, run Setup again,
and choose Safe Recovery when you are prompted.
- Q. Why does Setup tell me I am running virus-protection software
when I cannot find any on my computer?
A. Some computers have built-in virus protection. If virus
protection is enabled in your computer's CMOS settings, Setup
cannot continue. Please contact your hardware vendor for
information about temporarily disabling this feature.
- Q. How do I install a feature of Windows 95 that I did not install
originally?
A. If you want to add or remove a Windows 95 component, use the
Add/Remove Programs tool in Control Panel. On the Windows Setup
tab, click the items you want to add or remove.
- Q. What is Setup doing when I see the "Getting ready to run
Windows 95 for the first time" screen?
A. After Setup restarts your computer, it must complete the
installation process. Setup accomplishes the following tasks
while the "Getting ready to run Windows 95 for the first time"
screen is displayed:
- Setup processes the Wininit.ini file and combines all the
virtual device drivers listed in the [CombineVxDs] section of
the file into one file called Vmm32.vxd. Combining these
drivers provides faster startup times.
- Setup renames all the files that were in use during the first
portion of Setup. For example, Setup renames the User32.tmp
file to User32.exe and renames the Command.new file to
Command.com.
- Setup makes a backup copy of the registry for troubleshooting
purposes.
After these tasks are accomplished, Setup starts the Windows 95
graphical user interface (GUI) and completes the installation
process by converting program groups, setting up the Help
system, and setting your location and time zone.
- Q. If I run Setup over an existing Windows 95 installation, I
receive the following two options:
- Restore Windows files that are changed
- Copy all Windows files again
Setup seems to take just as long no matter which option I
choose. Why?
A. Both of these options verify the validity of Windows 95 files.
Verifying the Windows 95 files takes as long as an original
installation because Setup must open each cabinet file to
verify the Windows 95 files. Setup uses the Setuplog.txt file
to determine which files to check and marks each good file with
an "S." This mode also rebuilds the Vmm32.vxd file and recopies
any file with a lost long filename.
- Q. Is there a way to remove Windows 95?
A. Yes. To do so, you must choose to save your computer's system
files on the hard disk during Setup. You cannot store the
"uninstall" file on a network drive or floppy disk. To remove
Windows 95, use these three steps:
1. Click the Start button, point to Settings, and then click
Control Panel.
2. Double-click the Add/Remove Programs icon.
3. On the Install/Uninstall tab, click Windows 95, and then
click Remove.
You can also remove Windows 95 by starting your computer with
the Windows 95 Startup Disk and then typing "uninstal" (without
the quotation marks) at the command prompt.
NOTE: You are not prompted to save the system files during
Setup if any of the following conditions apply:
- You are installing Windows 95 in an empty directory.
- You are not running MS-DOS version 5.0 or later.
- You are reinstalling Windows 95 over itself.
- Q. I am not having any problems with Windows 95. How do I delete
the "uninstall" files created by Setup?
A. To delete the "uninstall" files and free disk space, use these
three steps:
1. Click the Start button, point to Settings, and then click
Control Panel.
2. Double-click the Add/Remove Programs icon.
3. On the Install/Uninstall tab, click Old Windows 3.x/MS-DOS
System Files, and then click Remove.
Once you delete these files, you cannot use the Uninstall tool
to remove Windows 95.
10. Q. Is there an Administrative Setup for network installations?
A. The /A and /N Setup switches have been replaced by the Netsetup
tool. This tool is available in the CD-ROM version of Windows 95.
Network administrators can use this tool to set up a shared copy of
Windows 95 that others can use to set up local or shared Windows 95
installations. Users can also create custom scripts to automate the
Setup process from the shared copy of Windows 95.
TO OBTAIN THIS APPLICATION NOTE
You can find Ww1190.EXE (size: 18266 bytes)
, a self-extracting file, on the following
services:
- Microsoft's World Wide Web Site on the Internet
On the www.microsoft.com home page, click the Support icon.
Click Knowledge Base, and select the product.
Enter kbfile Ww1190.EXE (size: 18266 bytes)
, and click GO!
Open the article, and click the button to download the file.
- Internet (anonymous FTP)
ftp ftp.microsoft.com
Change to the Softlib/Mslfiles folder.
Get Ww1190.EXE (size: 18266 bytes)
- Microsoft Download Service (MSDL)
Dial (425) 936-6735 to connect to MSDL
Download Ww1190.EXE (size: 18266 bytes)
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:
ARTICLE-ID: Q119591
TITLE : How to Obtain Microsoft Support Files from Online
Services
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