DOCUMENT:Q134602 17-DEC-2000 [win95x] TITLE :Zenith Zplayer Adapter Not Compatible with 32-Bit Drivers. PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== The Zenith Zplayer PCMCIA CD-ROM adapter does not function correctly using Windows 95 32-bit drivers. CAUSE ===== The 32-bit PCMCIA drivers included with Windows 95 are not compatible with the Zenith Zplayer PCMCIA adapter. RESOLUTION ========== To disable the 32-bit PCMCIA drivers, follow these steps: 1. In Control Panel, double-click the System icon. 2. On the Device Manager tab, double-click the PCMCIA adapter. 3. Click the check box for the current configuration to clear it. 4. Click OK or Close until you return to Control Panel. Restart your computer. 5. To use the PCMCIA adapter with real-mode drivers, use the installation program included with the adapter. Do not run the PCMCIA Wizard to install the 32-bit PCMCIA drivers. STATUS ====== This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95. For more information about resolving this issue, contact Zenith. MORE INFORMATION ================ The Zenith Zplayer adapter is a combination ESS sound card and proprietary CD-ROM drive. The CD-ROM drive functions properly with real-mode drivers. The hardware detection portion of Setup detects the card as an ESS sound card and MIDI port. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.