DOCUMENT:Q121912 24-OCT-1999 [crossnet] TITLE :PING Hangs or Reboots Workstation PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::3.11; WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft TCP/IP-32 for Windows for Workgroups, version 3.11 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the PING command before you start Windows for Workgroups version 3.11 with Microsoft TCP/IP-32, the computer hangs or reboots automatically. WORKAROUND ========== Start Windows for Workgroups version 3.11 and then run the PING command from the command prompt. Microsoft TCP/IP-32 runs as a virtual device driver (VxD), which requires Windows for Workgroups version 3.11 to be started. STATUS ====== Microsoft has confirmed this to be a problem in the TCP/IP-32 utility. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodtcp32 3.11 wfw wfwg ====================================================================== Keywords : Technology : kbAudDeveloper kbTCPIPSearch kbWFWSearch kbZNotKeyword3 kbWFW311 kbTCPIP311 Version : :3.11; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.