DOCUMENT:Q129426 22-OCT-1999 [win3x] TITLE :RAS Error 652 Using MultiTech MT2834 Modem PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== One of the following error messages appears when you use a MultiTech MT2834 modem with the Windows for Workgroups 3.11 Remote Access Service (RAS) software: Error 652 Unrecognized Text Response: ] -or- Error 652 Unrecognized Text Response: ... NOTE: You may see a different response string other than the two noted above. This error message appears if you have enabled callback for the account used to dial-in to the RAS server. If you connect to the RAS server without callback enabled, no error messages appear. Increasing the CALLBACKTIME parameter in MODEM.INF does not solve the problem. WORKAROUND ========== To work around this problem, do not enable callback for your RAS account if you are using a MultiTech MT2834 modem. If you need to have callback enabled, use a different modem, or use Windows NT 3.5 RAS as your RAS client software. Additional query words: 3.11 prodnt ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.