DOCUMENT:Q122317 31-OCT-1999 [crossnet] TITLE :TCP/IP-32 May Fail on Token Ring Network with Source Routing PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::3.11; WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft TCP/IP-32 for Windows for Workgroups, version 3.11 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If Microsoft TCP/IP-32 and IPXODI are loaded on a token ring network with source routing enabled, the TCP/IP-32 utilities, such as PING, may fail to locate hosts on the network. CAUSE ===== This problem occurs due to incorrect configuration of ROUTE.COM (Novell's IBM-Token-Ring Source Routing Driver with DOS ODI) and incorrectly configured NET.CFG file. RESOLUTION ========== To correct this problem: 1. Copy the ROUTE.COM file to a boot disk from the Novell DOS ODI Workstation Services disk. 2. Add the following two lines in the AUTOEXEC.BAT after LANSUP.COM or TOKEN.COM and before the protocol stack: " ROUTE BOARD = 01 ROUTE BOARD = 02 " (without the quotation marks) NOTE: The BOARD parameter does not refer to the physical NIC. Instead, it refers to the Frame specified in the NET.CFG file. 3. Add the following two lines in the NET.CFG file (if it is not already present): " Frame Token-Ring Frame Token-Ring_SNAP " (without the quotation marks) The Novell products discussed here are manufactured by Novell, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: wfw wfwg adapter prodtcp32 3.11 netware ====================================================================== Keywords : Technology : kbAudDeveloper kbTCPIPSearch kbWFWSearch kbZNotKeyword3 kbWFW311 kbTCPIP311 Version : :3.11; WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.