DOCUMENT:Q103889 30-JUL-2001 [crossnet] TITLE :Trace Utilities Isolate Data Flow Problems Between Stations PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== A number of problems can occur in the data flow path between two network stations and they can cause errant, restricted or even halted communication. Trace utilities make it possible to find problems in vertical interfaces or peer protocols so that proper network communications can be restored. VERTICAL INTERFACE TRACE UTILITIES Since layer entities within a station call layer entities above and below through established service access points (SAPs) in order to pass a defined interface data unit (IDU) structure, interface trace utilities can be written to: - "Hook" the SAP entry point, saving the original entry point - Gain control when the SAP entry point is called - Examine the IDU structure being passed, "snapshot" all or part of the IDU and write the snapshot to a buffer or log file - Pass control to the original SAP entry point If the data flow problem is due to an errant layer entity (passing incorrect or incorrectly formatted ICI information, "freezing up," etc.), an examination of the log generated by the interface trace utility should reveal the cause of the problem. An example of a vertical interface trace utility used for LAN Manager troubleshooting is the NBTRAP (NetBIOS interface trace) utility. PEER PROTOCOL TRACE UTILITIES A specially configured computer can connect to the physical medium to receive and examine all frames sent to and from specified network addresses. If you set the computer software to display frame header information at any selected functional layer, then you can examine peer protocol conversations between selected stations to see if the data flow problem is due to peer protocol errors. An example of a peer protocol trace utility is the Sniffer from Network General. Additional query words: ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.