DOCUMENT:Q176543 14-MAR-2002 [crossnet] TITLE :Windows 95 Client Is Unable to Receive Roaming Profiles PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::1,2,2.1,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork kbui osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, versions 1, 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you log on to a Windows NT domain from a Windows 95-based computer, your roaming profiles may not be available. CAUSE ===== During logon, the Windows NT server may return more data than the Windows 95 network client expects when the client calls the NetuserGetinfo() Application Programming Interface (API) call. This problem is known to occur when the Windows NT server has the File and Print Services for NetWare (FPNW) service installed. RESOLUTION ========== This issue is resolved by the following updated file for Windows 95 and Windows 95 OEM Service Release 2 (OSR2), and later versions of this file: MSNP32.DLL version 4.00.952 dated 05/07/97 67,584 bytes STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update. This issue is resolved in Microsoft Windows 98. MORE INFORMATION ================ For additional information about issues resolved by updates to this component, please see the following article in the Microsoft Knowledge Base: Q175051 Windows 95 Roaming Profiles Do Not Work with Citrix WinFrame For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base: Q161020 Implementing Windows 95 Updates Additional query words: ====================================================================== Keywords : kbnetwork kbui osr2 win95 Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR2 kbWin95OPKOSR1 kbWin95OPKOSR210 Version : :1,2,2.1,3.51,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.