DOCUMENT:Q119080 08-AUG-2001 [crossnet] TITLE :WinPopUp Msg: There Has Been a Failure of the Network PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The following intermittent WinPopUp message appears after you print to a network printer shared by a Windows NT Advanced Server or a Windows for Workgroups server: There has been a failure of the network. The print job prints properly. CAUSE ===== This behavior has been observed in the following environments: - Running Windows for Workgroups with the IPX/SPX Compatible Transport with NetBIOS. - Running Windows for Workgroups with the IPX/SPX Compatible Transport with NetBIOS and TCP/IP. - Running Windows for Workgroups with the IPX/SPX Compatible Transport with NetBIOS and NetBEUI. - Running Windows for Workgroups with the IPX/SPX Compatible Transport with NetBIOS and NetBEUI and TCP/IP. WORKAROUND ========== To work around this problem, disable the WinPopUp utility: 1. In the Control Panel window of Windows for Workgroups, choose the Network icon. 2. In the Network Settings dialog box, choose the Startup button. 3. Under Startup Options, clear the Enable WinPopUp check box, and then choose OK. 4. Restart Windows for Workgroups. STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups 3.11. This problem was corrected in Windows for Workgroups files available on the Windows NT 3.5 Server CD. Additional query words: prodnt wfw wfwg 3.10 3.11 ntas error err msg winapp ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbAudDeveloper kbWinNT310Search kbWinNTW310Search kbWFWSearch kbWFW310 kbWFW311 Version : 3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.