DOCUMENT:Q162438 10-AUG-2001 [winnt] TITLE :"STOP 0x50" Accessing Files on Windows NT from Windows 95 PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to access files on a Windows NT 4.0-based computer from a Windows 95 client computer, the Windows NT computer may stop responding (hang) while displaying the following error message on a blue screen: STOP 0x00000050 CAUSE ===== This behavior can occur if Dr. Solomon's WinGuard for Windows NT version 7.65 is running as a service on the Windows NT-based computer. RESOLUTION ========== According to the manufacturer, Dr. Solomon's Software Ltd., version 7.66 of Dr. Solomon's WinGuard for Windows NT corrects this problem. Contact Dr. Software Ltd. at info@drsolomon.com for information about obtaining the updated version of Dr. Solomon's WinGuard for Windows NT. To temporarily work around this issue, disable the WinGuard service using the following steps: 1. In Control Panel, double-click Services. 2. Click Guard, and then click Stop. 3. Click Startup, and then click Disabled for the Startup setting. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability. ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.