"Stop 0x50" Error Message While Installing Windows NT 4.0

ID: Q171003

The information in this article applies to:

SYMPTOMS

While you are installing Windows NT 4.0, your computer may stop responding (hang) while displaying the following error message on a blue screen:

STOP: 0x00000050
PAGE_FAULT_IN_NONPAGED_AREA


CAUSE

This error message may be caused by faulty memory (RAM) in your computer.


RESOLUTION

To resolve this issue, replace the faulty RAM.


MORE INFORMATION

The faulty RAM could be located in any of several areas, including the secondary RAM cache, the video RAM, or the computer's main memory. To determine where the faulty RAM is located, use the following steps:

  1. Disable all caching on your computer, including the CPU cache and L2 cache, in the computer's CMOS settings. For information about how to use your computer's CMOS configuration tool, please refer to your computer's documentation.

    If you can successfully install Windows NT after disabling all caching, try re-enabling each cache, one at a time, to determine the area in which the faulty RAM is located. If you still receive the error message, continue to the next step.


  2. Temporarily replace your video adapter. If you can install Windows NT after replacing the video adapter, the video adapter you replaced is faulty.


  3. Temporarily replace the main memory installed in your computer. If the RAM in your computer consists of multiple SIMM modules, you may be able to swap SIMM modules to determine which has the faulty memory.

    For example, if you have four modules of 8 megabytes (MB) each, remove two of the modules and try installing Windows NT again. If the Setup process still does not succeed, swap one of the SIMMs in the computer with one that you removed and try again. Continue this process to determine which of the SIMM modules contains the faulty memory.


For additional information about the error message listed above, see the following articles in the Microsoft Knowledge Base:
Q183169 Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors

Q155573 "Stop 0x50" Transferring Files over RAS with Windows NT 4.0

Q156211 Network Virus Checking Programs and Microsoft Windows NT

Q162837 Replacing TCP/IP After SP2 Causes STOP 0x00000050

Q156410 STOP 0x1E or 0x50 Error on Multiprocessor DEC Alpha Computer

Q164352 Stop 0x00000050 in Tcpip.sys Caused by Winsock Applications

Q167362 STOP 0x00000050 in Srv.sys When Shutting Down Computer

Q163620 STOP 0x50 in Rdr.sys If Pathname Too Long in SMB

Q162438 "STOP 0x50" Accessing Files on Windows NT from Windows 95

Q160370 Stop Screen 0x00000050 Caused by Fs_rec.sys

Additional query words: bluescreen gui bios 


Keywords          : kberrmsg kbsetup NTSrvWkst 
Version           : winnt:4.0
Platform          : winnt 
Issue type        :

Last Reviewed: April 13, 1999