DOCUMENT:Q130911 04-FEB-2002 [winnt] TITLE :16-bit Applications Hang Using Sony CDU 3x CD-ROM PRODUCT :Microsoft Windows NT PROD/VER::3.5 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you upgrade to Windows NT version 3.5 Service Pack 2, the following problems occur with the Sony CDU 3X CD-ROM drive: - During Windows NT startup, the CD-ROM drive takes a long period of time to initialize. - When you run a 16-bit application, the CD-ROM drive light is active and the application stops responding (hangs). WORKAROUND ========== To work around this problem, do one of the following: - Place a CD-ROM disc in the drive before you start Windows NT. -or- - Replace the SLCD32.SYS file in your %SystemRoot%\SYSTEM32\DRIVERS subdirectory with the older file of the same name located in the I386 directory of the Windows NT Server or Workstation 3.5 CD-ROM disc. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt sp2 ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNT350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search Version : :3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.