256-Color Mode Does Not Work on Some Toshiba Portables

 Last reviewed: May 5, 1997
Article ID: Q105740

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

On many Toshiba portable computers, 256-color mode does not work. When the computer is started, only some random color appears in the top part of the screen. The only workaround is to use 16-color mode.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbhw nthw
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 5, 1997
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