DOCUMENT:Q125575 08-AUG-2001 [winnt] TITLE :Access Denied Error When Changing Expired Domain Password PRODUCT :Microsoft Windows NT PROD/VER:3.5 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to change your expired domain password from a client workstation, the Access Denied error message appears. CAUSE ===== This problem occurs when "Users Must Log On In Order To Change Password" is selected in the User Manager for Domains Account Policy dialog box. The default Windows NT Server configuration does not have "User Must Log On In Order To Change Password" selected. RESOLUTION ========== A system administrator must modify the user account for the person receiving the Access Denied error message by either: - Assigning a new password. -or- - Clearing the "User must log on in order to change password" check box. Additional query words: prodnt logon log on ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search Version : 3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.