DOCUMENT:Q132085 06-FEB-2002 [winnt] TITLE :Applications Hang When Opening Files when CSNW is Installed PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== If you run Windows NT 3.5 or 3.51, start Client Services for NetWare (CSNW), and run an application that opens files on the network, the application may stop responding (hang). Also, if a drive is redirected to point to the local drive, and the application opens files on the redirected drive, the application may hang. For example, if you use SUBST to redirect the C:\TEST directory to drive Z:, the application may hang when it opens files on drive Z. Once the problem occurs, any NET USE command will also hang. RESOLUTION ---------- To correct this problem, upgrade to Windows NT 3.51 (if you have not already done so) and install the latest U.S. Service Pack for Windows NT version 3.51. STATUS ------ Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.