DOCUMENT:Q148377 08-AUG-2001 [winnt] TITLE :Available Servers List Blank Running Rconsole 4.1 with FPNW PRODUCT :Microsoft Windows NT PROD/VER:3.51 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft File and Print Services for NetWare version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Rconsole 4.1 in a File and Print Services for NetWare (FPNW) and NetWare network environment, the Available Servers list is not available (or blank). CAUSE ===== This is a Netware Diagnostics Request, basically a remote SNMP-like request to remotely read off the diagnostics of the IPX stack. When Rconsole runs, the client requests the SPX socket number for diagnostics. The NetWare servers support this socket, but FPNW does not support this socket. RCONSOLE reads the list of available servers using the SPX connection. If it cannot make the SPX connection, it does not work. FPNW does not support RCONSOLE 4.1. RESOLUTION ========== To work around this problem, make FPNW servers not answer GetNearestServer requests. To do this, clear the "Respond to Find Nearest Server" option in Control Panel FPNW. When you log on, a GetNearestServer request goes out if the FPNW server reponds it is OK. However, when Rconsole runs, the GetNearestServer is sent out and SAP requests to build its own table. If the FPNW server answers before a NetWare server answers, the list is unavailable because FPNW does not support SPX socket number for diagnostics. Additional query words: prodnt fpnw novell server list ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbServicesNetwareSearch kbFPNW351 Version : 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.