DOCUMENT:Q142273 08-AUG-2001 [winnt] TITLE :Backing up in-use WINS Database Files Can Cause Corruption PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows Internet Name Service (WINS) service stops replicating with its partners and the following error is logged in the system log: 4204 - "An error was encountered in the database. You might need to restore the database from a backup." CAUSE ===== Backing up in-use WINS database files on a Windows NT 3.5 or 3.51 system that is running the WINS Server service can cause the database files to corrupt. RESOLUTION ========== There are two options to resolve this problem: - If customers wish to protect their WINS databases, use WINSADMN.EXE at the WINS server to enable backups. The WINS database is backed up (by the service) in a consistent state to a subdirectory of the user's choice. A user could then backup the database files from this directory. -or- - Windows NT Backup (NTBACKUP.EXE) will behave this way if Backup Files In Use is enabled. To disable it in NTBACKUP go into the registry under the HKEY_CURRENT_USER subtree under the following subkey: \Software\Microsoft\Ntbackup\Backup Engine Make sure that the following value name is set to the following value: Value Name: Backup files inuse Value (REG_SZ): 0 STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.50 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.