DOCUMENT:Q167708 10-AUG-2001 [winnt] TITLE :BootP Client Names Disappear in DHCP Manager PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbnetwork kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When a BOOTP client gets an IP address, the "Reservation" changes to "Reservation in use." However, the client name is removed from the list. As a result there is no identifier in the list to differentiate which IP address belong to which client. CAUSE ===== The DHCP server does not handle the case correctly when the BOOTP client sends a Null host name in the DHCP Request Packet. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. MORE INFORMATION ================ Normally, when an administrator has set up a reservation for a BootP client on a Windows NT Dynamic Host Configuration Protocol (DHCP) server, the Active Leases list includes the address, client name, and "Reservation." When a DHCP client boots, the "Reservation" changes to "Reservation in use." If after applying the above-mentioned fix your DHCP Server continues to experience the symptoms, then verify that you have configured Option 12 for the BootP Client. When a BootP Client sends a request to the DHCP Server and the host name is blank, the DHCP Server looks in the registry for the HostName (Option 12) for use in propogating the Client Name field. If Option 12 is left blank, it will leave the client name blank. To correctly configure the BootP Client information, fill out the HostName information in the Option 12 field of the entry. Once the Bootp request is received, the Server will move the HostName option to the ClientName field. ====================================================================== Keywords : kbnetwork kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch Version : WinNT:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.