DOCUMENT:Q105242 07-SEP-2001 [winnt] TITLE :Brother HL-8e May Need Firmware Update to Print TrueType Fonts PRODUCT :Microsoft Windows NT PROD/VER:3.1 3.5 3.51 OPER/SYS: KEYWORDS:kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- The Brother HL-8e may need a firmware update to correctly print TrueType fonts from Windows NT. Problems may include dropped or garbled characters when printing TrueType fonts. According to Brother's technical support, if the printer firmware is dated earlier than 8/92, it should be updated to a version dated at least 8/24/92 to correct known problems with TrueType fonts. Use the following procedure to determine the firmware revision of your printer: 1. Power off the printer. 2. Holding the Fonts button down, power up the printer. 3. While still holding the Fonts button, wait until the power up sequence is completed, then the firmware version will be displayed. For additional information, call Brother technical support at (800) 276-7746. The HL-8e Printer is manufactured by Brother, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability. Additional query words: prodnt garbage ====================================================================== Keywords : kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.