DOCUMENT:Q137584 08-AUG-2001 [winnt] TITLE :CalComp Digitizer Fails on Windows NT 3.51 PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== On your computer running Windows NT 3.51 Server or Workstation, when you install the CalComp Wintab32 Digitizer Services and Drivers version 1.1 for Windows NT version 3.5, the digitizer works briefly after you reboot your computer, but the cursor for the pointing device fails to respond shortly thereafter. CAUSE ===== According to CalComp technical support, the cause is that you have not checked the "Allow Service to Interact with Desktop" option in Control Panel. RESOLUTION ========== To resolve this problem: 1. Run Control Panel. 2. Choose Services and then Startup. 3. Under Log On As, check the "Allow Service to Interact with Desktop" check box. MORE INFORMATION ================ CalComp supports the Wintab32 driver with the following CalComp products on Windows NT version 3.5 and 3.51: DrawingBoard 3200 DrawingBoard II 3300 DrawingBoard III 3400 9500 Series Digitizers DrawingSlate 3100 DrawingSlate II 3200. CalComp states that the DrawingPad product is not tested with Windows NT 3.51. The Wintab32 drivers ships with the file, WTCPL32.EXE. This is the Wintab 32-bit Tablet Control Panel. According to CalComp, you can run it from the command line or assign an icon for it in Program Manager. CalComp digitizers are not on the Windows NT Hardware Compatibility List for either Windows NT 3.5 or 3.51. Support questions for CalComp digitizers should be referred to CalComp technical support at (800) 458-5888. For more information, please refer to the INSTALL.DOC file that ships with the Calcomp Wintab32 Digitizer Services and Drivers for Windows NT. The third-party products discussed here are manufactured by Calcomp, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: prodnt Cal Comp digitize ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.