DOCUMENT:Q103929 08-AUG-2001 [winnt] TITLE :Cannot Install Driver From a Directory Name That Has a Space PRODUCT :Microsoft Windows NT PROD/VER:3.1 OPER/SYS: KEYWORDS:kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install additional drivers in Windows NT from the Drivers section of Control Panel, if the required files reside in a directory with a space in its name, the files will not be found and the driver will not be able to install correctly. Steps to Reproduce Problem -------------------------- 1. From File Manager, create a directory on an NTFS partition called "Directory Name with Spaces" (without the quotes). 2. Expand any one of the following files from the Windows NT CD-ROM to that directory: SNDSYS.SYS SNDSYS32.DLL SYNTH.DLL SYNTH.PAT SYNTH.SYS 3. Open Control Panel and choose the Drivers icon. 4. Choose Add. 5. Select the Windows Sound System driver and choose OK. 6. In the Install Driver dialog box, type the name of the NTFS directory: \Directory Name with Spaces\ where is the drive letter of the NTFS partition. 7. Choose OK and the directory name will be truncated in the dialog box you entered at the first space in the name. RESOLUTION ========== If the files to install a specific drive need to be stored in a different place than the Windows NT CD-ROM, place them in a directory that does not contain any spaces in the directory name. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 3.x. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. This problem is resolved in Windows NT 4.0. Additional query words: prodnt wss ====================================================================== Keywords : kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.