DOCUMENT:Q130031 08-AUG-2001 [winnt] TITLE :Cannot Remotely Administer RAS Server in Low Speed Connection PRODUCT :Microsoft Windows NT PROD/VER:3.5 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 4.0 - Microsoft Windows NT Server versions 3.5, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Remote Access Admin (RASADMIN.EXE) to remotely administer a Remote Access Service (RAS) server over a RAS connection and view user permissions, the user accounts Grant All button and Revoke All buttons are missing. CAUSE ===== This problem occurs if you attempt RAS administration over a low speed connection. When a low speed connection is used, user accounts are not passed across the RAS link. RESOLUTION ========== To correct this problem: 1. In Remote Access Admin, select "Select Domain or Server" from the Server menu. 2. Clear the Low Speed Connection check box. 3. Enter the domain or server name. Additional query words: prodnt option administrator ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS350 kbWinNTS350search Version : 3.5 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.