DOCUMENT:Q129121  08-AUG-2001  [winnt]
TITLE   :Compaq ProsigniaVS May Fail to Obtain SFM Routing Information
PRODUCT :Microsoft Windows NT
PROD/VER:
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

When you run Services for Macintosh (SFM) on a Compaq ProsigniaVS running
Windows NT Server 3.5 on the same network with a Novell NetWare 3.12 network
server running AppleTalk, the Compaq machine may fail to respond to AppleTalk
Lookup Requests.

   Hardware
   --------
   Compaq ProsigniaVS
   Compaq Fast SCSI-2 Controller w/1GB SCSI Drive
   Compaq Integrated NetFlex - L ENET Controller

   Servers
   -------
   NetWare 3.12 running Macintosh services.
   Compaq running NTS 3.5 and SFM. (Build 807, SSD 1.14)

   Workstation
   -----------
   Power Macintosh 7100/66AV (System 7.5)

If the NetWare server starts before the Compaq running Windows NT 3.5 and defines
a zone, the Compaq Server is not seen on the available servers list in Chooser
on the Mac. If you define the zone on the Windows NT 3.5 computer and start it
first, you can see both the Windows NT machine and the Novell server. If you
define a separate zone on the Windows NT computer, the zone shows up, but there
are no available servers listed in Chooser. If you go into Control Panel, choose
Network on the Mac, and try to switch zones, it reports that only the Novell
zone exists. This problem does not occur with Non-Compaq computers or Compaq
computers running Non- Compaq NICs.

WORKAROUND
==========

To work around this problem:

 - Define the zones on the Windows NT 3.5 computer and start if first

   -or-

 - Use a different type of network interface card (NIC) in the Windows NT 3.5
   machine.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words: prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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