DOCUMENT:Q146819 20-FEB-2002 [winnt] TITLE :Diamond Stealth 64 2001 Series Video Card Support PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Diamond Stealth 64 2001 series video cards use the S3 trio64V+ chip set and are not supported by the normal S3 video driver supplied with Windows NT. During Windows NT Setup your computer may hang while performing the video test or later while booting into Windows NT after the installation is complete. WORKAROUND ========== In Windows NT Setup, perform a custom installation. When the computer configuration screen displays: Processor: video type: keyboard: keyboard layout: pointing device: Manually change the video type from: "VGA or COMPATIBLE" to "STANDARD VGA 640x480x16 color" during the text portion of Windows NT Setup. During the Graphical User Interface (GUI) portion of Setup, the display type will be identified as a VGA Compatible - accept this choice and finish Windows NT Setup. After Windows NT is installed, from the Display section of Control Panel, choose Change Display Type. Select the drivers provided by Diamond Multimedia systems Inc. to install the correct drivers. You can get these new drivers from a number of ways: Postal Service : Diamond Multimedia Systems, Inc. 2880 Junction Avenue San Jose, CA 95134 Voice (Main) : (408) 325-7000 Voice (TechSppt): (408) 325-7100 [M-F 6-7; Sat 8-4 Pacific] [plus 24hr automated help] FAX (Main) : (408) 325-7070 FAX (Support) : (408) 325-7171 BBS (to 14400) : (408) 325-7080 BBS (to 28800) : (408) 325-7175 CompuServe : GO DMNDONLINE America Online : GO DIAMOND World Wide Web : WWW.DIAMONDMM.COM NOTE: The Windows NT 3.51 Service Pack 5 contains an updated S3 video driver which correctly supports the S3 Trio64V+ chipset. The products discussed here are manufactured by Diamond Multimedia systems Inc, vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability. Additional query words: prodnt 3.50 3.51 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.