DOCUMENT:Q173694 09-AUG-2001 [winnt] TITLE :Err Msg: ERROR: Setup Was Unable to Install the Boot Loader PRODUCT :Microsoft Windows NT PROD/VER::2,2.1,4.0 OPER/SYS: KEYWORDS:kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 - Microsoft Windows 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows NT Setup, you may receive any of the following error messages: - ERROR: Setup was unable to install the Boot Loader - ERROR: The partition you have chosen is not recognized by Windows NT - Setup was unable to install Windows NT Boot Loader. Ensure that your C: drive is formatted and that the drive is not damaged. Setup cannot continue. Press ENTER to exit. CAUSE ===== Windows NT Setup does not support the FAT32 file system included with Windows 95 OEM Service Release 2 (OSR2) or Windows 98. RESOLUTION ========== To install Windows NT 4.0, make sure that both your boot partition and the partition you are installing to is either formatted with the FAT16 or NTFS file system, or not formatted. MORE INFORMATION ================ The FAT32 file system is a new file system option included with OSR2. OSR2 provides support for logical drives larger than 2 gigabytes (GB). Enabling large disk support using the FAT32 file system is not supported by MS-DOS, the retail version of Windows 95, or Windows NT. NOTE: Windows NT Setup does not create or delete FAT32 partitions. Before deleting a partition, back up your data. For more information about the FAT32 file system or troubleshooting Windows NT 4.0 Setup, see the following articles in the Microsoft Knowledge Base: ARTICLE-ID : Q126690 TITLE : Windows NT 4.0 Setup Troubleshooting Guide ARTICLE-ID : Q154997 TITLE : Description of the FAT32 File System ARTICLE-ID : Q151414 TITLE : Win95 Partition Types Not Recognized by Windows NT Additional query words: win98 ====================================================================== Keywords : kberrmsg kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbWin98search kbOPKSearch kbWin98 kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.