DOCUMENT:Q119556  08-AUG-2001  [winnt]
TITLE   :Err Msg: PP4 Caused an Exception in the Win16 Subsystem
PRODUCT :Microsoft Windows NT
PROD/VER:
OPER/SYS:
KEYWORDS:

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3.10 3.50

WINDOWS

kb3rdparty

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The information in this article applies to:

 - Microsoft Windows NT Server version 3.1 
 - Microsoft Windows NT Workstation version 3.1 
 - Microsoft Windows NT Advanced Server, version 3.1 
 - Microsoft Windows NT Workstation version 3.5 
 - Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

If you have the Diamond Viper VLB video card and driver installed, the following
error message appears when you attempt to run Microsoft PowerPoint version 4.0
under Microsoft Windows NT version 3.1:

   PP4 Caused an Exception in the Win16 Subsystem.

   Click on CLOSE to terminate the application. Click on CANCEL to debug the
   application. Click on IGNORE to continue, you should save your work in a new
   file.

WORKAROUND
==========

To avoid this problem, change the video driver to Standard VGA.

For more information, contact Diamond Technical Support.

The Diamond Viper product discussed here is manufactured by Diamond Computer
Systems, Inc., a manufacturer independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 3.10 err msg
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search

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