Err Msg: RASPHONE.EXE-DLL Initialization Failed...

 Last reviewed: May 6, 1997
Article ID: Q98136
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you try to start Remote Access Service (RASPHONE.EXE), the following error messages may appear: 

   RASPHONE.EXE-DLL INITIALIZATION FAILED. Initialization of the dynamic
   link library C:\WINNT\SYSTEM32\RASMAN.DLL failed. The process is
   terminating abnormally.

   RASPHONE.EXE - APPLICATION ERROR. The application failed to initialize
   properly. Click on OK to terminate the application.
When you choose Start Remote Access Service from the Server menu in Remote Access Admin, the following error message may appear: 

   Error staring Remote Access Service on server <SERVERNAME>.
   Error 2180: The service does not respond to control actions.

CAUSE

These error messages are caused because another process has the RAS dynamic link libraries (DLLs) in use. For example, these errors may be generated if you have the Network Control Panel application open to make changes to your RAS configuration, and, before closing the Network application, you try to start one of the RAS applications.

RESOLUTION

To avoid these errors, close the Network Control Panel application before you attempt to run Remote Access or Remote Access Admin.

Additional query words: prodnt
Keywords : kbtool ntutil
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 6, 1997
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