DOCUMENT:Q167093 09-AUG-2001 [winnt] TITLE :Err Msg: The WINS Client TCP/IP Service Depends on the TCP/IP... PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kberrmsg kbnetwork msnets ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you log in to Windows NT Workstation version 4.0 with TCP/IP installed, the following message may be displayed: At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details. The following information is logged in Event Viewer: Event ID:7001 Source: Service Control Manager Type: Error Description: The WINS Client TCP/IP Service depends on the TCP/IP Service and failed to load due to the following error: The specified service is disabled and cannot be started. Also, using the Ping tool generates the following response: Unable to connect to IP driver. Error code 2 CAUSE ===== This error occurs if the TCP/IP service is not started in the Devices tool in Control Panel. RESOLUTION ========== Start the TCP/IP service. To do this, follow these steps: 1. In Control Panel, double-click Devices. 2. Click TCP/IP Service, and then click Start. NOTE: The TCP/IP service should be set to start automatically. If it is not, click TCP/IP Service, and then click Startup. Click the Automatic option, and then click OK. Restart the computer. Additional query words: wkstaonly prodnt ====================================================================== Keywords : kberrmsg kbnetwork msnets Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.